Terms of service

Terms of Service

Last Updated: September 23, 2026

Welcome to MotorMad Performance. These Terms of Service govern your use of our website and your purchase of products from MotorMad Performance.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

1. About MotorMad Performance

MotorMad Performance operates an online store offering motorcycle performance parts, accessories, CNC components, carbon-fibre products, styling components, and related products.

Throughout these Terms, the words "we," "us," "our," and "MotorMad Performance" refer to MotorMad Performance. The words "you" and "customer" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website, servers, or systems.

  • Interfere with the operation or security of the website.

  • Copy, reproduce, or distribute our website content without permission.

  • Use our website to transmit malicious software or harmful material.

  • Provide false or misleading information when placing an order.

We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, photographs, dimensions, prices, and other information displayed on our website are accurate.

However:

  • Product colours may vary slightly depending on your display.

  • Minor variations may occur in handmade, carbon-fibre, CNC-machined, or fabricated products.

  • Product designs, specifications, dimensions, finishes, and availability may be changed without prior notice.

  • Some products may require minor adjustment or fitting during installation.

The photographs shown on the website may be for illustration purposes and may not always represent every minor variation of the actual product.

4. Product Compatibility

Customers are responsible for confirming that a product is compatible with their motorcycle, vehicle, model, year, generation, and configuration before purchasing.

Where compatibility information is provided on a product page, it is intended to assist customers in making an informed purchase.

MotorMad Performance is not responsible for compatibility issues resulting from:

  • Incorrect vehicle information provided by the customer.

  • Changes or modifications made to the motorcycle or vehicle.

  • Aftermarket parts that affect fitment.

  • Different model years, generations, or regional variants.

  • Customer modifications or improper installation.

If you are unsure whether a product is compatible with your motorcycle, please contact us before placing the order.

5. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

An order is considered accepted once payment has been successfully received and the order has been confirmed by MotorMad Performance.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability.

  • Pricing or listing errors.

  • Payment issues.

  • Suspected fraudulent activity.

  • Incorrect product information.

  • Inability to deliver to the provided address.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method, subject to applicable payment-processing conditions.

6. Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing, product, or promotional errors.

If an order has been placed at an incorrect price due to an obvious technical or listing error, MotorMad Performance may contact the customer regarding the correction or cancel the order and issue an applicable refund.

Shipping charges and applicable taxes, where applicable, will be displayed during checkout.

7. Payments

Payments may be processed through third-party payment providers made available on our website.

By completing a payment, you confirm that you are authorized to use the selected payment method.

MotorMad Performance does not store complete payment-card details on its own systems where payment processing is handled by a third-party payment provider.

Payment providers may have their own terms and privacy policies.

8. Pre-Orders and Made-to-Order Products

Certain products may be offered as Pre-Order, Made-to-Order, or specially fabricated products.

Such products may require additional production time before dispatch.

Estimated production and dispatch timelines are provided in good faith and may change due to manufacturing, material availability, quality-control, or logistical factors.

By purchasing a pre-order or made-to-order product, you acknowledge that the product may not be dispatched immediately.

9. Installation and Use of Products

Motorcycle parts and performance products should be installed by a suitably qualified or experienced person.

MotorMad Performance recommends professional installation where appropriate.

The customer is responsible for ensuring that products are installed correctly and safely.

MotorMad Performance is not responsible for damage, injury, loss, or malfunction caused by:

  • Incorrect installation.

  • Improper use.

  • Neglect or misuse.

  • Modification of the product.

  • Installation contrary to supplied instructions.

  • Use of incompatible components.

  • Failure to maintain the motorcycle or vehicle properly.

Performance modifications may affect the operation, reliability, emissions compliance, insurance coverage, or road legality of a motorcycle depending on the product and jurisdiction.

Customers are responsible for ensuring that modifications comply with applicable laws and regulations.

10. Motorcycle Performance and Modification Disclaimer

Some MotorMad Performance products are intended for motorcycle customization, performance enhancement, track use, or off-road applications.

Customers are responsible for determining whether a product is suitable and legally permitted for their intended use.

MotorMad Performance does not guarantee that modifications will be legal for public-road use in every jurisdiction.

The customer assumes responsibility for the use of modified motorcycles and vehicles.

Always follow applicable traffic, safety, emissions, registration, and vehicle regulations.

11. Shipping

Shipping and delivery are governed by our Shipping Policy, which forms part of these Terms of Service.

Delivery estimates are approximate and may be affected by circumstances outside our control.

Please refer to our Shipping Policy for information regarding processing times, delivery, tracking, damaged shipments, and returned shipments.

12. Returns, Refunds and Cancellations

Returns, refunds, exchanges, and order cancellations are governed by our Refund & Cancellation Policy.

Certain products, including custom-made, personalized, modified, made-to-order, or specially fabricated products, may be subject to specific return restrictions where permitted by applicable law.

Customers should review the applicable policy before placing an order.

13. Intellectual Property

All content available on the MotorMad Performance website, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Product designs

  • Graphics

  • Videos

  • Text

  • Descriptions

  • Website design

  • Original artwork

  • Marketing material

is owned by or licensed to MotorMad Performance unless otherwise stated.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our content without prior written permission.

14. User-Submitted Content

If you submit photographs, reviews, comments, feedback, or other content to MotorMad Performance, you confirm that:

  • You have the right to submit the content.

  • The content does not infringe another person's rights.

  • The content is not unlawful, abusive, fraudulent, or misleading.

By submitting content, you grant MotorMad Performance permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

15. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, hosting providers, and other technology platforms.

These services may operate under their own terms and privacy policies.

MotorMad Performance is not responsible for interruptions or failures caused solely by third-party services.

16. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

  • Maintenance.

  • Updates.

  • Technical problems.

  • Hosting issues.

  • Security incidents.

  • Third-party service interruptions.

  • Circumstances beyond our reasonable control.

17. Limitation of Liability

To the extent permitted by applicable law, MotorMad Performance shall not be responsible for indirect, incidental, consequential, or special losses arising from the use of our website or products.

This may include loss resulting from:

  • Improper installation.

  • Improper use of products.

  • Unauthorized modifications.

  • Motorcycle or vehicle damage resulting from improper installation or use.

  • Loss of business or revenue.

  • Delays caused by third-party logistics providers.

  • Website interruptions.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Force Majeure

MotorMad Performance will not be responsible for failure or delay in performing its obligations where the failure or delay results from circumstances beyond our reasonable control.

Such circumstances may include natural disasters, government restrictions, transportation disruptions, strikes, supply shortages, technical failures, or other unforeseen events.

19. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how information may be collected, used, stored, and processed.

20. Changes to These Terms

MotorMad Performance may update these Terms of Service from time to time.

The updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

21. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the applicable matter and location, subject to applicable law.

22. Contact Us

If you have any questions regarding these Terms of Service, please contact MotorMad Performance through the contact details provided on our website.

MotorMad Performance
Website: motormadperformance.com